Nivian Support

Procedure to change administrator codes, add/remove access codes, tags. Change the administrator codeEnter *999999# to access programming mode.Press 0.Enter the new administrator code and press #.R...

Procedure to create or change the unique opening code for the NVS-VIDEOINTERCOM-2W-KPAD video intercomNote:The default opening code is 0000.The code must consist of 4 digits. ProcedureAccess the Se...

Procedure to pair RF remote controls with the NV-REMOTEBOLT lock Press and hold the "Recoded key" pairing button on the lock for about 5 seconds until it beeps.Then press only one button on each re...

Procedure to add the HUB to the Tuya Smart application and link RF remote controls. 1- The HUB must be added with the Tuya app and must be connected to power (it does not have a battery). HUB2- Acc...

Procedure to Add Keys/Tags to the Video Intercom.Preliminary ConsiderationsBefore starting, make sure of the following:A master key must exist:This key DOES NOT allow opening the lock.Its function ...

Procedure for creating a user account in the Eseecloud application.  Download the appAndroid: Open Google Play Store and search for EseeCloudiPhone: Open the App Store and search for EseeCloud.Inst...

To link the remote control to the NVS-MINICURTAIN-WR-KIT in the Tuya Smart App, you must do the following:   Access the device settings in the Tuya Smart App:         We proceed to link the 3 but...

Procedure to update the firmware of the video intercom monitor and panel.NVS-VIDEOINTERCOM-2W /  NVS-VIDEOINTERCOM-2W-KPAD Instructions: Firmware: Using a 32GB or smaller USB flash drive, format it...

Add Lock to the Tuya Smart App // Configuration Instructions for SMARTLOCK configuration: ADD SMARTLOCK IN YOUR APP. ​​  CONFIGURE SMARTLOOK 1- Select the SMARTLOCK device in the TUYA SMART APP.2- ...