Support

Procedure for formatting the Micro SD card in the TUYA SMART- APP camera       To format the SD card in a Nivian camera with yours Smart APP you have to access the camera settings by clicking on th...

RTSP Nivian camera // ONVIF The first thing you should do is verify that the camera has the latest firmware by checking Settings->> Device Update.  The default username is: adminThe password is set...

Instructions for sharing devices with other users registered in the ESEECLOUD APP.     1- Access the ESEECLOUD APP > locate <<Share>>. 2- Live video (Required) 3- Record Playback 4- Events. 5- Devi...

How to reset the password of the Eseecloud application?   - Instructions: 1 - On the main EseeCloud screen, click on the user icon: 2 - Click on forgot password:       3 - Enter the EMAIL or Mobil...

ESEECLOUD App Notification Settings NV-CAM02S-SOLAR4G // NV-CAM01-SOLAR4G   You must enable the following settings to activate the motion detection alert of your camera, as well as in step #6 you c...

Procedure to add the NV-ACCESS-PIN-RFID-W standalone access control to the Tuya / Smart Life app IMPORTANT: The Wi-Fi network must be 2.4GHz; the device is not compatible with 5G networks.The defau...

Adding a new camera or reconnecting an NV-CAM30W camera to an NV-KIT830W / NV-KIT430W recorder   RECORDER VERSION 1   1. The camera must first be connected by ethernet cable to the local network wh...

NV-BRIDGE-SL device pairing procedure   Instructions on how to add the NV-BRIDGE-SL device to the TUYA SMART APP and also how to add/synchronize devices already linked to the app, such as: NV SMART...

Device pairing procedure NV-RELAY-SL // Bluetooth Smart Relay   To start the linking process, you must first press the relay button for 5 seconds, as shown in the picture:   Access the TUYA SMA...

Add NVS-SOCKETF-W2 Smart Plug - TUYA SMART App  Please use the following instructions:  After adding it, you can create a power-on rule for the device by specifying the start time and the days on w...